This web site is operated by Mens Braces Australia, an Australian owned business operating out of Adelaide.
Mens Braces Australia is a retailer selling direct to the customer. We do not wholesale to other retailers.
As the use of this web site is governed by the terms and conditions outlined below, please take a moment to review them. Please note that the terms and conditions may be updated from time to time.
Use of this web site constitutes your agreement to follow these terms and conditions. If you do not agree with any of the terms and conditions below please do not use the web site.
If you require clarification on any issues please contact us.
Refund & Returns Policy
We aim to provide our customers with products of the highest standard and quality. If you received an item with a manufacturing fault, please let us know so we can resolve the problem as quickly as possible. Simply contact us here for a return authorisation which will allow your return to be actioned promptly. Where possible an exchange will be provided failing that a refund will be issued. Exchanges and refunds are generally made within one business day of the returned item being received by Mens Braces Australia.
If you simply changed your mind regarding your product, we are happy to exchange or refund the purchase price providing the product is returned to us in its original condition and undamaged, including the outer packaging within 30 days of purchase. We will not refund you any cost in sending us back the returned goods and you will need to pay for return shipping from Mens Braces Australia back to you for any exchanged products.
Please note that any items made to order may incur a 10% re-stocking fee if they are returned. This is charged by the manufacturer and deducted from the refund.
If you are dissatisfied with your purchase please contact us to allow us to resolve any problems.
Please note that no exchanges and refunds are made until the originally purchased item has been returned.
Delivery by Regular Post within Australia is $10.00. However orders over $100.00 are delivered free. A signature on delivery is required. If no-one is home the parcel will be taken to the local post office.
Express Post is available as an option at checkout. Unless otherwise stated, there is a flat fee Australia-wide of $13.95 for Express Post. If no-one is home the parcel will be taken to the local post office.
Where Mens Braces Australia incurs a special delivery charge from a supplier for sourcing items for individual customers, we reserve the right to pass this cost on to the customer. This will be advised to the customer at the time the order is received.
Unless otherwise specified, credit card and PayPal orders are generally despatched within one business day of receipt and should be received within 3-8 business days depending on the delivery address. For offline payment methods, we will despatch the order within one business day of payment clearing. Note: Braces in size 3XL and above are generally made to order and will take a day or two longer to despatch.
Orders received on weekends and public holidays will be despatched at the earliest opportunity.
We are happy to deliver to post office boxes within Australia. As with all our deliveries, a signature will be required upon collection.
We do not deliver to parcel lockers as a signature is required.
International enquiries are welcome to contact us.
Prices and Payment
All items listed on www.mensbraces.com.au are priced in Australian dollars (AUD) and are inclusive of Goods and Services Tax (GST).
Mens Braces Australia accepts payment by Afterpay, PayPal, PayPal Pay In 4, Visa, Mastercard, American Express, Apple Pay or direct deposit. There is no surcharge for payments made by credit card. If you wish to pay by direct deposit, payment details will be provided to you upon checkout.
All credit card transactions are completed via our secure payment gateway. When our online order form asks users to enter contact details and credit card details, that information is protected with Secure Socket Layers (SSL) encryption software. Your transaction is completed in this secure environment, and your credit card details are not stored on our server. Only your name and delivery details are forwarded to us to match with your order for despatching.
The site has a GeoTrust SSL certificate providing up to 256 bit encryption. This means you can rest assured that communications between your browser and this site's web servers are private and secure.
All brand name products sold on this web site are 100% authentic. We have endeavoured to display colours as accurately as possible. However because the colour may vary on different computer monitors, we cannot guarantee 100% accuracy.
Prices displayed are inclusive of GST. Prices quoted and bonus offers are applicable only while stocks last.
Links to Other Web Sites
This web site contains links to other web sites for our customers’ convenience. Mens Braces Australia is not responsible for the content, accuracy or opinions expressed in such web sites.
All content on this website, including software, text, graphics, logos, icons, images or any other media is the property of Mens Braces Australia or its suppliers and is protected by Australian and International Copyright law.
No part of the website may be reproduced, retransmitted, disseminated, sold, published or used for any other commercial purpose without the express written consent of Mens Braces Australia, or the copyright holder.
This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Mens Braces Australia shall not be liable for any damages of any kind related to your use of this site.
All trademarks, logos, product names and company names found on this site are the property of their respective owners.
We encourage you to send us your feedback, but please be aware that any information, materials, suggestions, ideas or comments you supply are deemed to be non-confidential. By sending us this information, you also grant us unrestricted license to use, modify, reproduce, transmit, display and distribute the information for any purpose.